United Way’s 211 is on pace to receive more than 425,000 contacts in 2024. If that number holds, it would represent nearly a 43-percent increase in combined calls and unique […]
211
Kansas City Braces for Winter Weather Storm: Resources are Available
The forecast predicts extreme cold for the Kansas City metro this weekend, including snow and freezing temperatures. If you or someone you know is in need of shelter or assistance, […]
Making a Difference with Every Call: 211 November 2024 Highlights
United Way’s 211 received more than 358,000 contacts in 2023. Contact volume is trending 27-percent higher as 2024 nears a close. On average, a Community Resource Navigator receives a call […]
Powered by Community: Utility Help for Medical Needs
Jeanie Bordon and James Carver have been divorced for more than 12 years. But that hasn’t stopped Jeanie from stepping into a major caregiver role for James over the past […]
211 Resource Navigators Support Kansas Citians Through All Life’s Challenges: October Call Highlights
United Way’s 211 received more than 358,000 contacts in 2023. On average, a Community Resource Navigator receives a call ever eight minutes during a shift. They work with individuals to […]
Answering Our Community’s Call: September 211 Highlights
Every hour of every day, knowledgeable and caring Community Resource Navigators (CRNs) answer phone calls and online inquiries for 211, our region’s resource and referral system, connecting neighbors to a […]
Answering Our Community’s Call: The Tangible Ways 211 is Helping Kansas Citians
Every hour of every day, knowledgeable and caring Community Resource Navigators (CRNs) answer phone calls and online inquiries for 211, our region’s resource and referral system, connecting neighbors to a […]
Answering Our Community’s Call: Proposed Federal Legislation to Support 211
InvestigateTV is a news magazine program airing weekdays on KCTV5, and in more than 100 television markets nationwide. Monday, June 3rd at 3 p.m., the program will highlight 211 and […]






