This holiday season, United Way 211 will continue to be on the clock 24 hours a day, seven days a week, responding to our community’s needs in real-time. One of […]
Ride United
From Cooling Centers to Critical Rides, 211 is Here to Help
In June, 211 United Way of Greater Kansas City Community Resource Navigators supported many community members as the region experienced extreme heat. In one of the hottest weeks during the month, […]
Behind the Line: A 211 Specialist’s Personal Experience with Free Tax Help
Bernita Cauthon is proud to be one of United Way of Greater Kansas City’s 211 Community Resource Specialists. She’s part of a team that answers our community’s call for help […]
Tackling Transportation Gaps Through Ride United
Transportation is one of the top five needs reported to United Way 211 Community Resource Navigators. Many neighbors struggle to afford consistent access to transit. The cost to maintain a […]
How One Call to 211 Can Change a Life
United Way’s 211 is on pace to receive more than 425,000 contacts in 2024. If that number holds, it would represent nearly a 43-percent increase in combined calls and unique […]
Making a Difference with Every Call: 211 November 2024 Highlights
United Way’s 211 received more than 358,000 contacts in 2023. Contact volume is trending 27-percent higher as 2024 nears a close. On average, a Community Resource Navigator receives a call […]
211 Resource Navigators Support Kansas Citians Through All Life’s Challenges: October Call Highlights
United Way’s 211 received more than 358,000 contacts in 2023. On average, a Community Resource Navigator receives a call ever eight minutes during a shift. They work with individuals to […]