“I have to make minutes,” Nancy M. said while rushing around running errands on a recent Wednesday afternoon. That’s because Nancy is fighting colorectal cancer, but she hasn’t let it […]
Critical Medical Needs Program
More Than a Bill: How Critical Medical Needs Support Gave Angela Time to Heal
Angela T. is still trying to fully heal from a surgery that didn’t go as planned. “I ended up having an operation on one of my feet and it didn’t […]
How One Call to 211 Helped Cassandra Keep Her Utilities On
Cassandra C. of Kansas City, Mo. admits life often feels like a struggle. She deals with both physical and mental health issues that can make everyday life hard. The long […]
Critical Medical Needs Program Helps Kansas City Woman Stay Connected to Life-Saving Devices
When the power company notified Cheryl F. that her electricity was about to be disconnected, her big heart sank—literally and figuratively. Living with congestive heart failure, cardiomyopathy, cardiomegaly, atrial fibrillation, […]
One Woman’s Story of Finding Stability After Trauma and Struggle
*Serena is desperately hoping for a new beginning. She relocated to the Kansas City area a year ago while in the middle of a legal case. Serena had been trafficked […]
A Light in the Darkness: How Critical Medical Needs Programs Support Families in Crisis
Monica L. is a single mom of three, who lives paycheck-to-paycheck. She only recently went back to work in the food service industry, after taking time to focus on her […]
Powered by Community: Utility Help for Medical Needs
Jeanie Bordon and James Carver have been divorced for more than 12 years. But that hasn’t stopped Jeanie from stepping into a major caregiver role for James over the past […]
Community Partnerships Power Utility Relief
Darren R. spent his career saving the lives of others, but it almost ended when a patient pulled a gun on him. “I sustained a brain injury, continue to battle […]







