United Way’s 211 hit another record contact volume in 2024, with a combined total from phone calls and unique website visits to 211KC.org of 476,691. That represents a 33% increase […]
211
Announcement: 211 Database has moved
United Way 211, our free local information and referral resource, has updated our online resource database! Our 211 resource database is available to the public through www.211kc.org. We have transitioned to a new and improved search engine […]
211 Plays Pivotal Role in Ongoing Winter Storm Response
United Way of Greater Kansas City is proud to operate 211, our region’s 24/7 resource and referral line. As we closed out 2024, United Way 211 Community Resource Navigators (CRNs) […]
How One Call to 211 Can Change a Life
United Way’s 211 is on pace to receive more than 425,000 contacts in 2024. If that number holds, it would represent nearly a 43-percent increase in combined calls and unique […]
Kansas City Braces for Winter Weather Storm: Resources are Available
The forecast predicts extreme cold for the Kansas City metro this weekend, including snow and freezing temperatures. If you or someone you know is in need of shelter or assistance, […]
Making a Difference with Every Call: 211 November 2024 Highlights
United Way’s 211 received more than 358,000 contacts in 2023. Contact volume is trending 27-percent higher as 2024 nears a close. On average, a Community Resource Navigator receives a call […]
Powered by Community: Utility Help for Medical Needs
Jeanie Bordon and James Carver have been divorced for more than 12 years. But that hasn’t stopped Jeanie from stepping into a major caregiver role for James over the past […]
211 Resource Navigators Support Kansas Citians Through All Life’s Challenges: October Call Highlights
United Way’s 211 received more than 358,000 contacts in 2023. On average, a Community Resource Navigator receives a call ever eight minutes during a shift. They work with individuals to […]